Shipping policy

Shipping Policy

Thank you for shopping with Mama Zee Children’s Wear. We are committed to ensuring your order is processed and delivered in a timely and secure manner. Please review the information below regarding our shipping procedures.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding weekends and public holidays) after you receive your order confirmation email. Orders placed after business hours will begin processing on the next business day.

During busy periods such as sales, promotions, or holidays, processing times may be slightly extended. If there is a significant delay with your order, we will notify you promptly via email.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Estimated delivery times after dispatch are:

  • Standard Shipping: 5–10 business days

  • Express Shipping (if available): 2–5 business days

Please note that delivery times are estimates and cannot be guaranteed. Delays may occur due to courier issues, weather conditions, customs processing, or peak seasonal demand.

International Shipping

We ship to selected international destinations. Delivery times may vary depending on the destination country. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Tracking & Delivery Issues

Once your order has been shipped, you will receive a tracking number (where available) via email. Please ensure your shipping address is correct at checkout, as we are not responsible for orders delivered to incorrect addresses provided by customers.

For any shipping enquiries, please contact us at Hello@mamazeechildrenswear.co.uk